Air Conditioning Repair Reviews
Looking for air conditioning repair reviews? Read about Gulf Coast Air System’s happy customers on this page.
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11:02 31 May 20
20:14 26 May 20
15:50 20 May 20
Amazing!!! Today someone went to fix my AC which was making a weird buzzing sound. He was amazing, fixed it fast and was professional through out. Response time was less than 24hrs which was amazing because this Florida heat is too much.
13:44 05 May 20
knowledgeable, respectful. dog approved.
18:22 02 May 20
Carson came out on a Saturday and did everything he could to help us solve our problem. He communicated with us every step of the way and left us feeling satisfied with his work
18:56 23 Apr 20
I don't normally make posts, but the technician (Carson) that serviced our AC today was exceptional. Polite, Competent, Thorough and Professional. He explained everything he was doing, what he found wrong, and how he could fix it, in very easy to understand terms. No pressure sales/service... Gulf Coast Air Systems is pretty awesome if all of their representatives are like Carson.
21:59 22 Apr 20
The technician was on-time and seemed to do a thorough maintenance service. He was professional and pleasant. I really appreciated his diligence with putting on protective shoe covering each time he came in.
22:56 21 Apr 20
great AC cimpany. They came out when i neeses AC repair. Thanks.
22:52 21 Apr 20
They did an awesome job. Got my AC repaired right away. Thanks!
16:38 17 Apr 20
I’m very happy with the service Gulf Coast Air System provided today at my home. The work was Very professional and quality of work was excellent.
12:23 16 Mar 20
12:38 27 Feb 20
14:05 26 Feb 20
02:24 20 Nov 19
Best AC company I know. Very hospitable and respectable.
17:19 26 Aug 19
21:21 29 Jul 19
Top notch honest people. Have service contract for last 9 years that renew annually.
01:21 19 Jul 19
01:08 27 Jun 19
GULF COAST AIR came out quickly in busy heat of summer same evening I called!! Garvin tech was quick to locate and fix my problem honestly and awesome price!!! Do not hesitate to call them I have dealt with many hvac companies this company is reputable.
22:44 20 Jun 19
I would like to thank Gulf Coast Air for fixing my Air Condition, Particularly Ranier and Clyde. They were friendly yet professional and you could tell they knew what they were doing. I also thank you for being reasonable priced as the other company I used wanted to charge me double what I was charged here. You are definitely my go to company from now on.Sincerely, Laurie Smoak
James Edgar, M.D.
19:12 19 Jun 19
What a wonderful experience! We recently had to replace an 18 year old Lennox system. Everyone we met and dealt with were top notch from Steve, the sales person (now called comfort specialist) to Donnie and Corrie the installers who spent about six hours in and out of the house without us being inconvenienced at all. Great job. Thanks, James
18:52 21 Mar 19
A huge thank you to Ronnie, Corey, Joel and Amari. In a nutshell, professional, efficient, neat and thoroughly customer focused. Did I mention great system at a great price! Highly recommend, A+ all around!
Theresa Jean-Pierre Coy
16:54 28 Dec 18
Hands down the ONLY air conditioning company that I trust! I called Gulfcoast about 5 years ago for a second opinion when another company told me I needed a new AC system for $6000. The Gulfcoast tech (forgot his name...very nice guy) came in and fixed my problem for about $200. Five years later (no problems since the last call), different tech (Jay, also very nice) and I called them again for another problem and turns out my breaker was tricked and the outside unit was turned off. I only had to pay the service fee. Honesty and integrity. That’s why I love Gulfcoast!!
Diana Montes Guzman
19:45 23 Nov 18
Gulf Coast Air System is an outstanding company. The Technicians are well trained in their specialty. Recently Michael Anderson came to our home to fix our air condition unit. He found the problem right away. Michael's customer service is outstanding. I give this company 10+.
22:15 16 Jul 18
Thank you for the excellent service!
20:45 10 Jul 18
I want to thank the staff at Gulf Coast Air Systems. Jason helped get us scheduled and equipped as soon as possible after our air unit went out. The technicians arrived on time and never stopped working until the install was complete. They completely cleaned up afterwards and then gave clear instructions to me regarding the new equipment. Everyone was very professional and knowledgeable. It was such a pleasure to work with them. We will be using them again soon to replace another unit in our house!
20:28 22 May 18
Gulf Coast Air Systems provided exceptional service on very short notice. Professional, punctual, and quality work. Highly recommended.
22:28 08 May 18
We have had a maintenance service contract with Gulf Coast for several years and have been very satisfied with their work. Kenneth (not sure if that is his first, or last name) has been the service tech that has come for the last 3 or 4 times. He is very knowledgeable and professional.
17:12 27 Apr 18
Great Christian owned company whose core values are to keep employees and customers happy. Have always stood behind their work. For listed reasons and so many more I love working in this family style atmosphere. Many employees have lengthy tenures here like myself. going on my year number twelve of employment and are looking forward to many more years to come.
22:54 02 Dec 17
20:16 18 Nov 17
Good fast friendly service good prices
18:25 14 Sep 17
Very quick to respond, called this morning once our power was restored. They came, they repaired and we are cooling again!
16:36 22 Jul 17
I have been using Gulf Coast Air Systems for the past 6 years. Very pleased with their service especially with Carson the technician. Last week when my ac stopped working I called after hours and he returned my call that evening. He helped me trouble shoot and I was able to get the system operating again. He came out to the house the next day and did a complete tune-up for me. The system is now working great. Highly recommended!
00:16 01 Jul 17
We have had a service agreement with Gulf Coast for more than five years and have always been very happy with this company. It's a pleasure dealing with the office staff to schedule appts and the Service Technicians are knowledgeable and very professional. We recently had our six month maintenance check and Jay, our Technician, couldn't have been more helpful in answering our questions. We value and trust our relationship with Gulf Coast.
11:49 12 May 17
We have a service contract with Gulf Coast and I absolutely love these guys! They are always on time, always polite, and always go above and beyond when explaining what they do and what I can do to help keep my unit running perfectly. I especially want to thank technician Matt, you are a true asset to Gulf Coast and they should be honored to have someone with your character and work ethics as part of their company!
13:30 14 Sep 16
We have used Gulf Coast for many years. They sold us a replacement unit for our previous home, along with replacing 2 of our 3 units for our dental practice. We have a maintenance contract with them for all our units. We recently sold our home and moved into a condo. The first thing we did is sign up for a maintenance contract. Every 6 months check everything. They let us know if there is something they "suspect" might come up later. Luke has been to our condo for the past couple visits. He is prompt, very courteous and answers our questions. Unlike previous reviews, we don't expect something for nothing. We understand an AC unit will not live forever, and sometimes you get a "dud". It's not the fault of your local business. If anyone should stand up for the unit, it should be the one who made it. Gulf Coast's reputation for being a great Christian business gives them the right for first bid, when I have a need for replacement.I'm not related to, nor have any "interest" in this business except to say for the past many years of using their services for both repair, maintenance and replacement of residential and commercial, I HIGHLY RECOMMEND this company for all your AC needs.
21:00 28 Aug 16
They were professional, on time and repaired my system for a reasonable price. I'll use them again
13:44 07 Jul 16
Today Kennith Brooks with Gulf Coast Air came out to check for a leak in our air conditioner system. Without a doubt he is one of the most efficient,professional and knowledgeable technician we have ever done business with. He was prompt and when he completed his work he answered all my questions and explained everything to me. I will recommend them to anyone who want the best available companies.
14:00 27 Jun 16
Luke from Gulf Coast just left after maintenance. He was polite, on time, did a complete service in a timely manner. Very impressed.
16:55 24 Jun 16
Matt M. was our service tech here in Brandon, FL. He was excellent and very thorough. Our system is brand new, and top of the line, and unfortunately the company who installed it (ARS) did TERRIBLE work and the system has never worked properly. We have had that company here at least 4 times and they have never fixed the issue of the system not cooling. Within 20 minutes of Gulf Coast being here, Matt had figured out exactly what the issue is and ensuring its fixed. Highly recommend this company!
16:29 23 Jun 16
We had our service appointment today and our technician, Kenneth Brooks, was very friendly and efficient. Thanks for a great job!!!
12:58 22 Jun 16
Thank You Gulf Coast! You recently replaced my air handler and wanted to say how pleased I am with the service. Not only did you tirelessly work to find an exact replacement (my unit was 12 years old) but your team (Donny and Angel) worked not stop to ensure I was back in service very quickly. And if that was not enough, they found a misplaced college class ring that we had been looking for the last two plus years!!!! They could have easily pocketed that ring and I would never have known! Instead they promptly brought it to me! Quality and at good price and HONEST employees! God Bless the men and women at Gulf Coast Air!!
18:51 15 Jun 16
We have always had excellent results with Gulf Coast Air. We have been a loyal customer for over 20 years. On our last maintenance visit, Luke diagnosed a problem with our blower motor and circuit board on one unit and replaced a capacitor that was showing signs of wear on the other. The new parts were ordered and installed by Matt quickly and efficiently within a few days. We are very satisfied customers.
13:15 15 Jun 16
The staff at Gulf Coast Systems were very responsive in service. I have health issues and when I lost my air conditioning,their response was amazing. Matt, their tech them sent Dx the problem and had my service back on line before he left which prevented my having to go to a motel.I am so glad I am one of their clients. Thank you again.
20:06 14 Jun 16
Kennith Brooks came to service my heat pump air system yesterday, 6/13/16. He was professional, friendly, knowledgeable, and definitely fixed the problem. What's more, Ken was able to explain the system and its characteristics vs older systems very clearly so that using it in the future will be a breeze, er, no pun intended.I would very definitely recommend Gulf Coast Air Systems and Kennith Brooks in particular.
16:42 11 Jun 16
We have used them for several years and have always had a wonderful experience. Their office staff is always very friendly and goes above and beyond for us. The field staff is also amazing! We have had great experiences with Kenneth and Andrew. Andrew was so kind and helpful. He came out of his way at 9pm on a Friday just to help us. He was polite and worked quickly. I HIGHLY recommend this company! Great service! We will be life long customers.
12:56 09 Jun 16
Gulf Coast has been a top notch co. to use. They work with me on appt. times and are prompt with emergency calls. Ken Brooks serviced my unites yesterday and is just the best. Called as he was on his way to my home and came with in the set appt. time. He is very pleasant and trustworthy. I often ask for him when he is available. Highly recommend the company.
16:39 08 Jun 16
I love gulf coast air systems co..I love working for them is amazing treat you just like family which is how it should be I'm really grateful to be able to work for Bob and Renee cochell
21:22 03 Jun 16
Matt Moore was the technician that fixed my air-conditioner. Matt was informative and considerate about what time he would arrive and careful not to damage anything inside because he had to go upstairs to the roof. The service was excellent and I was very happy he was able to do the repair without any delay. I have been a satisfied customer of Gulf Coast Air Systems for years!!
13:41 02 Jun 16
Kenneth Brooks was courteous, well mannered, polite, neat and did a great job.
22:19 31 May 16
This weekend had a problem with our Air Conditioner, so called Gulf Coast Air early Saturday morning. Within an hour Matt Moore came, did a quick assessment, immdiately identified the issue, and repaired/replaced the burned out fan motor. Friendly, knowledgeable, and no attempt to "upsell" us. I asked about getting a more up-to-date thermostat, and he was able to immediately quote a price, make the switch. Everything about the experience (other than having had the problem in the first place, which is not the companies fault!) was excellent. Thanks for a job well done, plan to use you again in the future.
20:55 31 May 16
Mike Hackett has been the most superb and patient repairman in a perplexing situation. He has made several visits and spent long hours to resolve the problem, always graciously. He is truly an asset to your team at Gulf Coast Air Systems and a great representative of your company. I hope you will make all efforts to keep him happy there--because he keeps your customers happy 🙂 Thank you, Mike
00:27 29 May 16
SERVICE TECH KENNETH BROOKS JUST DID MY SEMI ANNUAL CHECK UP. ARRIVED TIMELY AND DID A GOOD THOROUGH JOB. GULF COAST INSTALLED THE AC IN THE HOUSE I PURCHASED NEW. HAVE USED THEM EVER SINCE.
13:33 28 May 16
We have had Gulf coast for a few years since they installed a new system for us. Their service has been great. Luke arrived on time and was very nice and polite.
18:51 27 May 16
Gulf Coast Air Systems installed our Trane unit a few years ago. Excellent service from the beginning. Mike Hackett, Jr. performed the summer maintenance on the unit today. Arrived as scheduled and immediately went to work. Very satisfied with his professional, courteous and thoroughjob. He is a "numero uno technician."
01:30 27 May 16
Mike Hackett came to my rescue tonight. He is fantastic.He has my unit up and running.
20:09 26 May 16
Gulf Coast Air Systems provides exemplary service. I've used them for more than a decade. The stand behind the systems they install, and all their personnel are friendly and professional. I just got a new system installed, and after a day there was a bit of a problem with it. I had their "emergency" on-call technician, Mike Hackett, Jr., come out to look at it. He asked me two questions and knew what the problem was (actually, I think he knew what the problem was before he arrived, just from our phone conversation!). Too much coolant/pressure in the system. Fixed it less than an hour. Boom. Friendly, professional, not in a hurry, seemed happy to help, even though it was 8:00 at night. Thanks!
21:29 24 May 16
We've used Gulf Coast Air Systems for years to do the maintenance of the Carrier unit that was installed by our home-builder in 2003. Zero issues with their service, always prompt and courteous, and the unit is still going strong.We moved last year and within a few months of getting in the home, the AC unit failed (it was rather old). The team at Gulf Coast came by and charged the unit enough to get us by while they worked us into their schedule for replacement.The new unit keeps the house very comfortable and lowered our monthly electric spend!We still have Gulf Coast servicing our first home (which is now a rental) and they're taking care of our current home on their annual plan. I would highly recommend them to anyone.
15:52 24 May 16
Excellent service from Gulf Coast Air Systems' Mike Hackett, Jr. today !!!! He arrived on time and was very courteous and knowledgeable. He began with the outside unit taking readings and measurements with his gauges and meter. He detected the freon was a bit low, but not much. He added a little Freon, and recorded all the necessary information. Additionally he cleaned the grass clippings and other dirt from the outside unit. Then he put the panels, etc. back on the outside unit.Next he went into the Attic, opened panels on the inside uniy and took the measurement . All measurements were good. He ran water through the overflow pipe and it was cleaned also.Mike performed a great job on our unit, both outside and inside. I highly recommend Mike!! He did a great job.
12:23 24 May 16
Mike performed a routine maintenance visit this am. He was very personable and courteous. His work was thorough and complete. Very satisfied with the visit.
00:47 21 May 16
I've been a customer of Gulf Coast for over 15 years and have always received excellent service. Kennith has serviced my system several times. He was the technician on call when my system went down on a Friday night after hours. He returned my call promptly and had me up and running within a few hours. Kennith is always friendly, courteous, and has a great attitude. Thank you Kennith for a job well done!
19:05 20 May 16
Installed a new high seer, variable speed Lennox air system at my home. There were a few issues, but they came out and got them fixed. The service tech Mike is a great guy who is very knowledgeable and was able to assist me in getting the system working well. I recommend them for air conditioning repairs and installs.
17:55 20 May 16
Mike Hackett - vey professional..fixed the problem.. good service, thank you Mike..Yours Les Quinn 3915 w Dale Ave Tampa, Fl.
15:31 17 May 16
Your technician Luke was not only pleasant but did a thorough job and explained a lot of things to me and listened to some of my stories which slowed him down a little. I would recommend him to do A/C work.
17:13 16 May 16
We had a great experience with Gulf Coast. Multiple visits were necessary to fix our problem yet they were always very quick to help. Mike Hackett did a wonderful job and was very courteous
00:40 16 May 16
Woke up Saturday morning to no A/C. Made a call to the answering service and had a response from the tech in about an hour. He had 2 calls ahead of us, and came by, determined and resolved the problem with a part replacement within about 15 minutes. Mike Hackett did a great job!
16:35 14 May 16
mike hackett was very professional
21:21 10 May 16
Mike Hackett did an air condition service on our older AC model. He did a fantastic job and was extremely courteous. He went out of his way to locate the air handler, even though it was in a hard-to-find location. He was helpful with maintenance tips and was clear on what we should do with our AC in the future. Thank you so much Mike!
Scott Brandon FL
17:28 09 May 16
Our long time A/C guy retired and we needed to find a new firm. Our system was having one of those electrical problems that was difficult to pinpoint because when the technician was there and everything was working, they couldn't tell for sure what the specific issue was. None of the three who came at different times wanted to just guess and charge us for a part we might not need. Finally, this past Friday night at about 8:30, Mike Hackett (it was his second time out) was able to determine that the problem was the thermostat. He replaced it and was gone in about 30 minutes. We certainly appreciate the prompt service, and Mike's professionalism. And the system has been working fine since then. Also, they did not charge us for the service calls when they couldn't locate the problem; definitely appreciated as well. we will certainly use Gulf Coast in the future.
16:43 06 May 16
Great company. They have always been quick to schedule service calls and all of their staff have been friendly and helpful. We had an especially positive experience with their technician, Kennith. I always appreciate friendly service providers, who take the time to explain the work they are doing and answer questions patiently and thoroughly. We also loved their sales representative, Wendy, who helped us find the best system for our home.
23:22 05 May 16
Within hours of contacting this company we had a technician call us to confirm that he was enroute. The technician, Mike Hackett, was known to us from previous service calls. Mike quickly diagnosed the problem and made the necessary repairs in a professional and competent manner. This was as stressless as an ac service call could be and for that I credit Mike. Great work.
22:06 03 May 16
Our air had stopped working and we had a blower replaced by another company and then it stopped working again. Gulf Coast was recommended to us and Mike Hackett came out and got us up and running quickly.
15:02 27 Apr 16
We have had Gulf Coast Air Systems service two of our houses. They are professional and friendly. They installed a new A/C system in one of the houses and what a difference! They have serviced our current house and gave suggestions on what we could do to make it perform more efficiently. I recommend Gulf Coast Air Systems to everyone!!
21:24 02 Oct 15
I just wanted to thank Fitz AC technician and Donna in costumer service. You guys are great. You have been my AC company for years and will continue to use you for years to come. Thank you for standing behind your product, but most of all, for being an honest company, which is so very hard to find these days. Thank you again
17:12 19 Aug 15
They installed 5 unties in 2 of my houses and Stephen our sales guy is phenomenal. Had an a small issue and they came out right way and reinstalled everything, very happy with the service and quality of there installers and technicians, i spent around 51,000.00 and can tell you these is one of the most professional jobs i seen.
23:58 17 Jun 14
Fantastic, quick, honest, and trustworthy!